Refund & Cancellation Policy

Mind Busting Escape Rooms is committed to providing a fair and transparent refund and cancellation policy for all guests. Please review the terms below before booking your escape room experience.

Cancellations & Refunds

• Full Refund: Bookings canceled at least 24 hours before the reservation time are eligible for a full refund.
• Credit for Future Booking: Cancellations made at least 3 hours before your scheduled game (but less than 24 hours) can be credited toward a future booking.
• Non-Refundable: Cancellations made within 3 hours of your scheduled game are non-refundable.
• Late Arrivals: Arriving late may result in reduced game time or, in some cases, forfeiture of your booking with no refund.

How to Cancel or Request a Refund

To cancel your booking or request a refund/credit, please contact us as soon as possible using one of the following methods:

• Email: mindbustingescaperooms@gmail.com
• Phone: (678) 395-6392
• In person at our location: 2258 Northlake Pkwy, Tucker, GA 30084

No-Shows

If you do not arrive for your scheduled booking and do not provide notice, your booking will be considered a no-show and is non-refundable.

Booking Modifications

Need to reschedule? Please contact us at least 3 hours in advance. We’ll do our best to accommodate your group, subject to availability.

Special Circumstances

We understand emergencies happen. For special cases or questions regarding your booking, please reach out to our team directly—we’re here to help.