Mind Busting Escape Rooms is committed to providing a fair and transparent refund and cancellation policy for all guests. Please review the terms below before booking your escape room experience.
To cancel your booking or request a refund/credit, please contact us as soon as possible using one of the following methods:
If you do not arrive for your scheduled booking and do not provide notice, your booking will be considered a no-show and is non-refundable.
Need to reschedule? Please contact us at least 3 hours in advance. We’ll do our best to accommodate your group, subject to availability.
We understand emergencies happen. For special cases or questions regarding your booking, please reach out to our team directly—we’re here to help.